chs · 2025 – now

I built AI agents at CHS, a 10,000-person farm cooperative, and the guides and onboarding chat that teach people to use them.

CHS · assistant you

I can build knowledge bases, train custom models on internal data, call functions, run RAG pipelines, orchestrate multi-step agents, engineer prompts.

what people ask

  • “what does this do for me?”
  • “is this different from GPT?”
  • “where do I start?”
  • “how do I add my data?”
  • “what's a knowledge base?”
  • “can it just do the thing?”

pick a role

The platform's docs assistant. Pick a role, then run one of its starters.

0knowledge bases that needed a ticket to engineering since launch; in the beta, every one did

the system
tokens
paper
ink
dim
line
field
accent
accent-ink
ok
warn
faces
Agfont
Agmono
radii
radius
radius-sm
row height
row
type scale
Aafs-sm
Aafs
Aafs-lg
components

Button

The one action on a surface; secondary steps back.
statesprimary rest · hover · pressed · disabled; secondary rest · hover

Input

Where a question starts; an error says what to try next.
statesrest · focus · error

Starter row

A role's first jobs, one press from running.
statesrest · hover · running · done

Chip

Names what a starter or an answer is built from.
statestemplate · prompt · workflow · dataset

Message

The thread: the ask on the right, the answer on the left.
statesuser · assistant

Role tab

Picks whose starters the assistant leads with.
statesrest · selected
adopted by
  • Sales
  • GTM
  • Finance
  • Ops
  • other internal tools on Open WebUI
The assistant's design system. Its tokens drive the window above and every component here, in either theme.

CHS

You just got access

You open the company's new AI platform and have no idea where to start. You should never need to know what an embedding is to get value from it.

You ask the docs

The docs answer you inside the platform, as a chat that works like everything else there, so you learn it by using it. For the people who would never have opened the platform at all, I wrote the guides and how-tos that bring them to it.

The assistant starts with your job

Research with the 250-person beta kept turning up three questions: what does this do for my job, how is it different from the GPT license I already have, and why does a knowledge base mean a ticket to engineering?

What shipped

The platform has been rolling out across the company since its March 2026 launch. Teams build their own models on internal data without engineering, and other internal tools have started to adopt its design system.

under the hood

  1. platformOpen WebUI

    Hosted on Azure, with knowledge bases, custom models, function calling and access to CHS data.

  2. researchbeta

    Biweekly sessions before launch.

  1. surfacefour patterns

    Task-flow docs, starter templates, messaging on how it differs from GPT, and the docs assistant above.

  2. rolesole UX

    Embedded with engineering, November 2025 to now.