Jonathan Tollefson

Business Analyst, AI & BI Engineering

• Led UX discovery and interaction design for enterprise AI and BI products, embedded with engineering on consumer agri-tech interfaces and internal AI tooling.
• Designed a FigJam-based documentation and alignment system adopted as the cross-team default across product, engineering, and business.
• Translated dbt model dependencies into consumable documentation by building a Python tool that parses the dbt API manifest into Excel, Power BI, and stakeholder briefs, serving business users, engineers, and the internal AI team.
• Partnered with engineers on prioritization, scope, and feasibility. Owned the visual layer of every stakeholder conversation.

Product Designer (Freelance)

• Designed the visual identity, component set, and clickable Figma prototypes for a B2B SaaS AI chat platform.
• Owned end-to-end interface design, motion specs, and interaction behaviors. Patterns mapped 1:1 to the React implementation.
• Ran the agile product roadmap in Jira for a distributed team shipping prototype releases on a tight cycle.

UX Design Lead

• Designed primitives, interaction patterns, and iOS App Store onboarding for the bilingual mobile banking V1.
• Usability testing with 50+ participants reduced primary-flow bounce rate by 15%.
• Designed and ran the pre-launch growth program. Organic campaigns grew the channel 125% (700 to 2,100 followers) through A/B-tested messaging.